Your Data, Our Commitment

At Raz Vape, your privacy and data security are paramount. This policy outlines how we handle your information, ensuring transparency and protection in every interaction.

We may collect information needed to process orders, provide support, maintain accounts, prevent fraud, complete age-verification checks, and meet legal obligations. This may include contact details, billing and shipping information, order history, device or browser information, and information submitted through forms. Payment details may be processed by payment providers rather than stored directly by the site.

We use personal information to provide requested services, communicate about orders, improve site security and performance, comply with legal requirements, and protect our rights. We do not sell personal information. Information may be shared only with service providers that help operate the store, payment, delivery, security, analytics, or communication services, or when disclosure is required by law.

We use reasonable administrative, technical, and organizational safeguards to protect personal information, including security controls for account and checkout activity. No online transmission or storage system can be guaranteed completely secure, so customers should use strong passwords and notify us promptly about suspected unauthorized activity.

We retain information only for as long as reasonably necessary for the purposes described in this policy, including order records, accounting, dispute resolution, fraud prevention, and legal compliance. Retention periods may vary by record type and applicable law.

Depending on your location, you may have rights to request access, correction, deletion, restriction, portability, or withdrawal of consent, subject to legal exceptions. Contact us through the Contact page to submit a privacy request. We may need to verify your identity before responding.

This policy may be updated as our services or legal obligations change. Please review the latest version before submitting personal information. The policy should be reviewed for compliance with the laws applicable to the customers and locations served by the store.